Average Reviews:
(More customer reviews)Due to the high price I checked many reviews on many sites and most brands had specific problems or limitations. The Jura was consistently rated highly with few problems. When spending $1500+ I didn't want a machine that was going to break down after a few months. I have now had this machine for about 6 months and have had no problems except a minor one explained below.
First the good
Very easy set up. I was up and going in about 30 minutes after opening the box and making sure all the parts and pieces were included.
The machine is pretty idiot proof. It tells you when to add water, when to add coffee beans, when to run the cleaning cycle, when to decalcify, and when to dispose the used grounds. The burr grinder is fairly quiet and has run without clogging. You do have to be careful not to use beans that are too oily but if they are all you have to do is let them sit for about 5 hours before using. The water capacity is very adequate at 70 oz. The bean hopper holds about 1/4 lb of beans so you don't have to keep adding. There is no way to empty beans to add a different type, however there is a place for ground beans if someone want a different type. I like that you can change the height of the two nozzles for different height mugs and being able to separate the nozzles for brewing two cups at the same time. Cleaning is a snap. Just slide out the empty grounds tray, rinse and replace.
I like that you customize each button on the face of the machine (see below) and you can easily override how much coffee or water you use for a single use without losing the programmed amount.
Finally customer service, something important for such an expensive machine. When I registered the machine on line (and you have to do this in 2 weeks to get the warranty) I mistyped the serial number. The next day I got an email informing me of my error. Nice. Also, my mother got one of these for my father and one of the nozzles was not working properly. He called them up and they told him what to do. The nozzle was blocked and just needed to be wiped clean. My parents have well water that they bi-pass to some of their faucets. The machine comes with one water test strip to test for water hardness. When he called he asked them to send a few more and they did. Not that big a deal for them, but they did it.
Next the okay
The six buttons on the face of the machine for water, steam, 1 or 2 cups of espresso and 1 or 2 cups of coffee, are very easy. Not so easy is using the buttons on the top of the machine. These buttons work like folders on a computer and it is easy to forget where you are. These buttons are used to "customize" what comes out (heat, strength, amount per cup, language, auto on and off).
Every time you turn the machine on you need to rinse the nozzles (push a button and it runs about 1 oz of hot water through the nozzles), this is okay but you have to do it even if you just used hot water the last time. The full cleaning cycle is based on the number of rinses so if you use the machine for hot water you will end up using the cleaning cycle more than necessary. The machine also automatically rinses when it goes into sleep mode so I put a shot glass under the nozzles after use. Not a big deal, if I forget the water goes into a collection tray.
Finally the bad
There are two ways to make steam and froth. Without going into details, one of these is an attachment that doesn't stay on very well due to the high pressure of the steam. When it comes off steam sprays all over until you push the steam button again. This happened to me a few times and while it did not burn me, it is quite a surprise. I just do it the other wayOverall a positive experience and I would recommend to family and friend.
Click Here to see more reviews about: Jura-Capresso 13548 Impressa J6 Automatic Coffee and Espresso Center
An excellent choice for anyone who appreciates great-tasting coffee, this automatic coffee and espresso center grinds, tamps, and brews in under 60 seconds, making it easy to enjoy espresso, cafe au lait, cappuccino, latte macchiato, ristretto, and other cafe-style coffee drinks from the comfort of home. The machine comes equipped with a quiet, commercial-quality, solid-steel conical burr grinder with six fineness settings for any type bean; a high-performance 15-bar pump for high-pressure brewing and perfect crema; and a fast-heating 1450-watt stainless-steel-lined Thermoblock water-heating system, which means it can produce one cup after another with no downtime in between and no old-water purging necessary--remaining water gets discharged automatically and each batch starts with fresh, cold water. Even more, the machine delivers unlimited amounts of steam to heat and froth milk, and it comes standard with two interchangeable frother systems: Dual Frother Plus for traditional (manual) frothing and steaming with two settings for steaming only (latte) and frothing (cappuccino), and a frothXpress automatic frothing system, which siphons cold milk, combines it with steam, and delivers any amount of frothed/steamed milk directly into cups.
The user-friendly appliance offers not only powerful performance, but also a simple, elegant design with easy-to-use controls. Its front ring-shaped panel includes six pre-programmed one-touch beverage buttons for one espresso, two espressos, one coffee, two coffees, hot water, and steam. Pushing the integrated rotary button allows for entering 11 different programming options. Use the rotary dial to over-ride the strength and cup size while brewing (with no effect on the pre-programmed settings). There are four coffee strengths for the one-cup buttons, two coffee temperatures, three hot-water output temperatures, 1/2-ounce to 8-ounce cup sizes for the single-cup coffee buttons, 1/2-ounce to 8-ounce cup sizes for the double-cup coffee buttons (total of up to 16 ounces of coffee), 1/2-ounce to 15-ounce cup sizes for the hot-water button, and 2 to 120 seconds for the steam button. All functions and settings can be clearly viewed in the alpha-numeric LED display.
Though compact in size, the unit provides a large 71-ounce removable water container (good for up to 45 espressos) and a 9-ounce (250-gram) bean container with an electronic sensor to prevent running out of beans. Other highlights include a pre-ground coffee funnel function that automatically overrides the grinder (ideal for decaf or flavored coffee), a two step pre-infusion cycle for maximum aroma, ceramic valve technology for hotter coffee and more crema in the cup, height- and width-adjustable dual coffee spouts (Butterfly design), a Clearyl water-filter system, and a concealed storage compartment. Accessories include a measuring scoop, cleaning tablets, a Clearyl filter, and a water-hardness indicator strip. Housed in elegant Piano Black with a heavy-duty chrome platform and small footprint, the coffee and espresso center measures 16-1/2 by 11 by 13-1/4 inches and carries a two-year limited warranty.
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