Average Reviews:
(More customer reviews)I am surprised that I am the first reviewer of this great machine. I just received mine yesterday. I bought it from another vender, but since I typically do most of my shopping via Amazon I thought I would share my experience thus far. Overall, this Super-Automatic is simple to use and makes great coffee, lattes, and cappuccino's. My advice though....WATCH THE DVD BEFORE USING!!! I thought I had this thing in the bag.. how difficult could it be to use??....Well it isn't difficult to use, but there are a few things I did that had I watched the video all the way through I would not have done. For example, when setting how fine or coarse you want the beans you have to adjust the dial one notch at a time while the grinder is running (still doesn't make sense to me). I paused the video before waiting for the lady to finish talking on the topic and just moved it a few notches towards fine...oops! Oh well, doesn't seem to have adversely effected anything, but now I know. Contrary to reviews I have read of super-auto's, the burr grinder on this one is quiet when running. On a scale of 1-10 where 10 is extremely loud and 1 is basically silent I would rate this machine a 5 and my Cuisinart Grind and brew (the one that hold like a pound of beans) an 8. I was actually expecting something much louder.
Build Quality- I would have to say I am impressed with the looks of this machine and its fit and finish. I am sure some people will complain of the amount of plastic, but seeing how this thing already weighs over 20lbs. why add more weight. I thought about the Gran Dama, but honestly this machine is better.
Coffee- I was also considering the Jura Z5 because I read good things, but the price was a stretch.Granted, this machine isn't cheap either. I believe that I made the right choice. The espresso is great. I do wonder though what it tasted like from the factory, but since I changed the settings prematurely I will never know...ha! The Milk pitcher is ingenious...BRAVO! Latte's and Cappuccino's are a breeze and let me tell you this machine makes both very well. Sure a semi-auto can do better, but really I do not want to do the extra steps. As it is, Starbucks does not compare. I have read reviews that state the Gran Dama latte's can be cold. I have to admit, the first one I made was, but after I made a couple and utilized the cup warmer they were perfect. I bought the Cinnamon Dolce syrup from Starbucks and I downed to many lattes....probably explains why at 0209 EST I am still up and writing this review.
My Opinion- If you are in the market for a super-automatic I would say give this one a consideration. I bought this machine from a place that has probably the best return policy of all retailers, so if something does go wrong I will take it right back for another. Regardless, the people at Delonghi are great and I was amazed that as soon as I pushed (1) I was talking to a person almost immediately. I will probably just purchase the extended warranty from the manufacturer and extend the 2 years to 4...Extra $150. That is all for now. Look for an update in a couple months. **UPDATE** 3/24/10
Well I overworked the first one, but the place I bought it from gladly took it back and ordered me another one. I made nearly 2,000 cups of coffee in 4 months with the first one. I have made nearly 1000 with the one I have now, but it seems to be holding up fine. As far as recommending it I still would. I love this machine. It is so nice that I can make everything Starbucks does without having to pay them $4 for every cup. I have basically every syrup they have and all my guests rave about the Delonghi. It is a lot of money to spend on a coffee maker, but I would do it again.
Click Here to see more reviews about: DeLonghi ESAM5500M Perfecta Digital Super-Automatic Espresso Machine, Metallic Blue
Brew cafe-quality espresso, cappuccino, latte, and more with this super-automatic home espresso machine. The unit's user-friendly control panel with digital programmable menu settings allows for choosing from five coffee-strength settings--extra-mild, mild, regular, strong, and extra strong, as well as the cup size, from small (ristretto) to large (American coffee). The electronic control panel also makes it easy to adjust the start time, one- to three-hour automatic shut-off, clock, temperature of the coffee, and water hardness. In addition, an integrated lower-pitch conical burr grinder offers 13 grind settings for adjusting the fineness for all types of beans, and the beans grind right before brewing to ensure consistently fresh, aromatic espresso or coffee. The unit's Direct-to-Brew System with Thermoblock technology ensures excellent heat distribution, while its 15 bars of pressure and double boiler with espresso boiler means no waiting between frothing milk and brewing espresso. Adjust the height of the coffee spout for brewing directly into espresso, demitasse, or 12-ounce cups. For perfect cappuccino and latte, simply place the included 25-ounce milk container under the nozzle and press the button for quick frothing or steaming. The amounts of frothed/steamed milk and coffee can be adjusted, and the milk container can go in the refrigerator for storing leftovers. The espresso machine's removable 60-ounce water tank with a water-level indicator fills easily at the sink, and its removable used-coffee container and drip tray offers convenient cleaning and easy disposal of coffee waste (14 single espresso or 7 double espresso). Other highlights include a built-in water filter, an instant reheat function, a hot-water spout, a 7-ounce coffee-bean container, and a warming plate on top for preheating cups, as well as an automatic-decalcification indicator light, an automatic push-button cleaning function, and dishwasher-safe parts for quick cleanup. The 1350-watt espresso machine measures 17-1/2 by 11-1/7 by 14-7/8 inches and carries a one-year limited warranty. From the Manufacturer Brewing Unit: The "Heart" of Perfecta
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