Average Reviews:
(More customer reviews)I bought this item after a recommendation from someone I know and who is a coffee master, and after reading the reviews. I make a large Latte a couple of times a day. Getting the right froth with most consumer grade kitchen gear is a challenge. And reading about this one, I thought would fit that void nicely. Well, yes and no.
If you need gobs of beautiful velvety froth, this machine will most definitely deliver. And you can't beat the price.
But, if you want to make a great latte with a good froth, it can turn into a frustrating experience, as it leaves ergonomics and efficiency to be desired. First of all, if I used 1 cup of milk, as I usually do, I end up with the unit full of froth and almost no liquid milk left. Too much froth, too little milk. So I have to resort to heating some milk separately and end up discarding a lot of froth which is wasteful. Second is the cleaning - the unit can optionally heat the liquid during the process, which is of course nice. But, at only 500W heating, it takes quite a while and you have no control over temperature. Also, because the heating is accomplished through a coil in the bottom of the removable pitcher, it invariably has a slight burn-in every time and with the integrated electrics you can't put it in the dishwasher, so that adds annoying hand-cleaning every time (remove the paddles, rinse, take a sponge and clean the bottom of the pitcher, wipe dry).
So while I like the froth it makes, I have gone from using one machine (KitchenAid espresso machine) to 3 (make coffee, make froth, heat milk) and I have at least twice the cleaning to do afterwards. That's an unreasonable ergonomic setup. It's possible that using different amounts of milk makes a difference on some aspects, but that would make it wasteful again.
I think this unit has it's place in sauces, whipped cream, and other things (if you don't already have other suitable KitchenAid mixers/processor for that), but as a everyday milk frother it falls short. Hence it's trying to be versatile, but ends up imperfect.
The build quality wasn't impressive. Lots of plastic, some parts (like heater on/off switch) not well fitted.
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