Average Reviews:
(More customer reviews)I like to enjoy a capuccino every morning, but I was a bit tired of the process of griding the beans, tamping, frothing, cleaning up, etc. Also in an effort to save time, I decided to research a super autmoatic machine. I wanted a quality machine that would froth milk for me, but I was not impressed with the Jura Capresso machines because they require extensive clean up and are, in my opinion, grossly overpriced.
My previous espresso machine was a Delonghi, and I was impressed by the quality of the machine and the espresso it produced. The EAM3500's automatic frothing mechanism was its main selling point. I was a bit hesitant about the price and longevity of the machine, but decided to go for it... I am happy that I did.
The espresso is wonderful, and the fothing mechanism is great. Clean-up is, no exaggeration, takes a few seconds before the milk jug may be returned to the fridge. Frothed milk could be a bit hotter, but it's definitely tolerable. The boiler is easy to clean (unlike Jura Capressos), and the bright LCD lets you know everything that the machine requires. I have already descaled once (before I switched to distilled water), and it was a snap.
Overall, I have owned the machine for 1.5 months, and it's the best. I never cease to be amazed every morning when I wake up -- the machine is already on and warmed up, and a delicious cappucino is a push of a button and thirty seconds away.
I highly recommend this machine. The only bad experience that I had was when I tried to obtain a second water hardness testing strip. This piece of paper that comes with the machine is easy to lose, and when I called for another, Delonghi wanted to charge me $15... for a piece of paper! I decided to use distilled water (better for the machine anyway) and set the water hardness to its lowest level.
--- UPDATE: 12/05/07 ---
I have to say that I am still extremely pleased with this machine. The seals for the milk jug have done bad, but Delonghi customer service has been wonderful; they have furnished new seals and a new top.
At the same time, I bought a second machine shortly after the first, and the second machine has been a nightmare. It has been "fixed" twice, and it can still be spotty for a few days (no froth or a cold espresso).
This machine must be cleaned and used with care to assure longevity.
Click Here to see more reviews about: DeLonghi EAM3500 Magnifica Digital Super Automatic Espresso/Coffee Machine
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